Welcome to Headgen.ai, a service provided by Playcloud Technologies Private Limited. This Cancellation and Refund Policy outlines the terms and conditions regarding the cancellation and refund process for our services.

1. Service Description
Headgen.ai provides users with the ability to upload a selfie and receive 8 professional headshot images for LinkedIn or corporate use.

2. Payment and Pricing
We charge $24 US Dollars for individuals and $15 US Dollars for team headshots.
Payments are processed securely through our payment partner, Stripe.
We do not store any payment information on our platform.

3. Cancellation Policy
Once a user has submitted an image for headshot generation, the process begins immediately. Therefore, cancellations are not possible after the image has been submitted.

4. Refund Policy
We do not provide automatic refunds for our services.
In case of any issues or dissatisfaction with the generated headshot images, customers can contact us at support@headgen.ai within 7 days of receiving the images.
Customers should provide detailed information about the issue along with relevant screenshots.
Refunds will be considered on a case-by-case basis. If the issue is deemed valid, we may offer a refund or other appropriate resolution.

5. Contact Information
For any concerns or issues related to cancellations and refunds, customers can contact us at:
Customer Care Number: 9987357345
Email: support@headgen.ai

6. Changes to Policy
We reserve the right to update and modify this Cancellation and Refund Policy as needed. Any changes will be effective immediately and will be reflected on our website.
By using Headgen.ai, you acknowledge that you have read and understood this Cancellation and Refund Policy. If you do not agree with our policies, please refrain from using our services.

Company Name:
Playcloud Technologies Private Limited
Address:
10th floor, RMZ Latitude Commercial Building,
Bellary Rd, Vinayakanagar, Byatarayanapura,
Bengaluru, Karnataka 560024
Email: support@headgen.ai